Ruby Jewellery
Where Timeless & Unique Jewelry is found
FAQ
Payment Options and Shipping
All payments are processed and protected by Paypal. We offer free shipping with UPS.
International Shipping?
Unfortunately we are unable to offer international shipping we only ship within Canada
Returns & Refunds
No return or refunds unless items are lost during shipping. we also offer local repairs only in store.
Can I cancel my order?
We process your order quickly to get your purchases out for delivery as soon as possible, cancelation of an order may be possible if you contact by phone within 24 hours of receipt of your order confirmation. If you have further questions or concerns call us at (416) 537 5390 Within our working hours 10am – 6pm Monday to Saturday
How will I know if my order has been shipped?
You will receive an email with a receipt to confirm payment has been approved, a tracking number email will be sent when item(s) have been shipped.